# Energy - Business Accounts (/data-api/guides/help-center/energy-accounts) Guidance and resources for connecting business energy accounts and nominated representatives. Connecting Energy Business Accounts and Nominating Representatives [#connecting-energy-business-accounts-and-nominating-representatives] SME and C\&I energy retailer accounts can have a variety of users such as payroll, staff and administrators. To share data you will need to grant specific users the access privileges to share data on behalf of the business. This is called a Nominated Representative. Once a Nominated Representative is set up, any user with the appropriate privileges can share access to your business's data with any third party application. This guide outlines the processes for adding nominated representatives with major Australian energy providers. These nomination processes are determined by each energy provider under CDR regulations. Fiskil cannot bypass these requirements, but we're here to support you throughout the process. Origin Energy [#origin-energy] Online [#online] Contact [businesscustomers@originenergy.com.au](mailto:businesscustomers@originenergy.com.au) with: * Letter of Authority * Account Number Small to Medium Businesses [#small-to-medium-businesses] Call `1300 661 544` to add an authorised representative for CDR. Large Commercial and Industrial (C&I) Businesses [#large-commercial-and-industrial-ci-businesses] Call `13 23 34` to add an authorised representative for CDR. After Setup [#after-setup] Once added, manage via the online dashboard: [dashboard.mydata.cdr.originenergy.com.au](https://dashboard.mydata.cdr.originenergy.com.au) Energy Australia [#energy-australia] All Business Accounts [#all-business-accounts] Call `1800 146 749` to nominate a CDR Representative as a contact on the business account. To Prepare [#to-prepare] Ensure you have: * NMI * ABN * Account number After Setup [#after-setup-1] Identity will be verified via a one-time passcode during first-time setup. Use EA's online CDR Customer Dashboard (via My Account) to complete the consent and sharing flow, and for ongoing management. AGL [#agl] Nominated Representative Requirements [#nominated-representative-requirements] The nominated person must: * Have an email registered and authenticated by AGL. * Be at least 18 years old. How to Nominate [#how-to-nominate] The Primary Account Holder must contact your AGL Account Manager or Customer Service to set up an authorised person as a Nominated Representative for CDR. In some cases, this will first require adding them as an authorised contact. After Setup [#after-setup-2] Manage data sharing arrangements for the business via: * The AGL app * My Account page * AGL's CDR dashboard Add an authorised person to the account via My Account or by contacting AGL directly. Contact AGL [#contact-agl] Customer Service: `131 245` Alinta Energy [#alinta-energy] Small Business Accounts [#small-business-accounts] Call `13 39 08` Large Business Accounts [#large-business-accounts] Email your request to [ci.services@alintaenergy.com.au](mailto:ci.services@alintaenergy.com.au) Or contact your dedicated Account Manager. To Prepare [#to-prepare-1] Ensure you have: * Business verification details * ABN * Account number Note: Only the primary account holder can complete this process. After Setup [#after-setup-3] Manage consents via Alinta's CDR dashboard (you will receive a one-time passcode for verification). Momentum Energy [#momentum-energy] To Nominate a Representative [#to-nominate-a-representative] Contact your Account Manager directly. To Prepare [#to-prepare-2] Ensure you have: * Representative's full name and contact details * The NMI/MIRN of the premises * Account number Note: For business accounts, use the business checkbox when registering for MyAccount. Support Contacts [#support-contacts] Customer Care Phone: `1300 662 778` (weekdays 8 am - 6 pm AEST) Alternative Customer Care Phone: `1800 794 824` (general CDR inquiries) Email: [info@momentum.com.au](mailto:info@momentum.com.au) Ergon Energy [#ergon-energy] How to Nominate [#how-to-nominate-1] To add an authorised representative for a business account, complete the "Appointment of authorised representative - business form". Submit it via: * Post: Ergon Energy Retail, PO Box 308, Rockhampton QLD 4700 * Email: [enquiry@support.ergonretail.com.au](mailto:enquiry@support.ergonretail.com.au) Note: Be sure to include your account details and ensure the form is signed by an authorised person within your business. Alternative Option [#alternative-option] Call the Business Customer Service Line: `1300 135 210` Red Energy [#red-energy] How to Nominate [#how-to-nominate-2] Only the Company Director or Company Secretary of the business can nominate a representative for CDR data sharing. Contact Red Energy to appoint a CDR Nominated Representative. Call `131 806` (Australia) or `+613 9977 6000`. To Prepare [#to-prepare-3] Before data sharing can begin, the Nominated Representative individual must be added as an authorised person on the business account. A pre-existing authorisation for an individual to transact on the account does not extend to CDR services. Ensure the nominated person's full details are ready. After Setup [#after-setup-4] Manage consents via Red Energy's CDR Dashboard. If You're Not Satisfied [#if-youre-not-satisfied] If you experience difficulty or delays with a provider during the nomination or consent process, you can: * Raise a complaint with the provider directly - each provider has an internal complaints process. * If unresolved, escalate the matter to the ACCC at [ACCC-CDR@accc.gov.au](mailto:ACCC-CDR@accc.gov.au) or via the CDR Service Management Portal. * Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if the issue relates to privacy or access rights under CDR. For additional assistance or to discuss your concerns, contact Fiskil Support at [support@fiskil.com](mailto:support@fiskil.com) - we're happy to help guide you through your options. Energy Retailer Contact Information [#energy-retailer-contact-information] SME and C\&I energy retailer accounts can have a variety of users such as payroll, staff and administrators. To share data you will need to grant specific users the access privileges to share data on behalf of the business. This is called a Nominated Representative. Once a Nominated Representative is set up any user with the appropriate privileges can share access to your businesses data with any third party application. List of resources for each energy retailer [#list-of-resources-for-each-energy-retailer] | Bank | Resources | CDR Policy Link | CDR Support Email | CDR Provider Number | | -------------------- | --------- | --------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------- | ------------------- | | OVO Energy | CDR FAQ | [OVO Energy CDR Policy](https://www.ovoenergy.com.au/terms/consumer-data-right-policy) | [cdr@ovoenergy.com.au](mailto:cdr@ovoenergy.com.au) | DH777822 | | Ergon Energy Retail | CDR FAQ | [Ergon Energy Retail CDR Policy](https://www.ergon.com.au/retail/help-and-support) | [debra.grieve@energyq.com.au](mailto:debra.grieve@energyq.com.au) | DH777807 | | Blue NRG | CDR FAQ | [Blue NRG CDR Policy](https://www.bluenrg.com.au/wp-content/uploads/2024/05/Blue-NRG-CDR-Policy-2024.pdf) | [compliance@bluenrg.com.au](mailto:compliance@bluenrg.com.au) | DH777829 | | ENGIE large business | CDR FAQ | [ENGIE large business CDR Policy](https://engie.com.au/cdr-policy-b2b) | [CDR@help.simplyenergy.com.au](mailto:CDR@help.simplyenergy.com.au) | DH002028 | | ENGIE | CDR FAQ | [ENGIE CDR Policy](https://www.engie.com.au/help-centre/cdr-policy) | [CDR@help.simplyenergy.com.au](mailto:CDR@help.simplyenergy.com.au) | DH002028 | | 1st Energy | CDR FAQ | [1st Energy CDR Policy](https://1stenergy.com.au/wp-content/uploads/2023/10/CDR-Policy.pdf) | [liam.foden@1stenergy.com.au](mailto:liam.foden@1stenergy.com.au) | DH777810 | | Red Energy | CDR FAQ | [Red Energy CDR Policy](https://www.redenergy.com.au/privacy-policy/consumer-data-right-policy.pdf) | [consumerdatarightenquiries@redenergy.com.au](mailto:consumerdatarightenquiries@redenergy.com.au) | DH777827 | | Lumo Energy | CDR FAQ | [Lumo Energy CDR Policy](https://www.lumoenergy.com.au/privacy/consumer-data-right-policy.pdf) | [consumerdatarightenquiries@lumoenergy.com.au](mailto:consumerdatarightenquiries@lumoenergy.com.au) | DH777826 | | GloBird Energy | CDR FAQ | [GloBird Energy CDR Policy](https://www.globirdenergy.com.au/cdr-policy) | [cs@globirdenergy.com.au](mailto:cs@globirdenergy.com.au) | DH777817 | | Tango Energy | CDR FAQ | [Tango Energy CDR Policy](https://www.tangoenergy.com/consumer-data-right-policy) | [support@pacificblue.com.au](mailto:support@pacificblue.com.au) | DH777819 |